Terms and Conditions

Who we are

BeeLucy is provided by MB "Katobit" (company code 308126840), registered at Biržų r. sav., Širvėnos sen., Javeniškių k. 6, LT-41270, Lithuania. You can reach us at hello@beelucy.com. “We” and “us” mean that company; “you” means the person using the app.

Who can use BeeLucy

You must be 18 or over and able to enter a contract. One account belongs to one person: sharing a record with your partner is what the invite code is for, and it works better than sharing a login.

Your account

You sign in with Google or Apple, so the security of your account is mostly the security of that account and of the device it is unlocked on. You are responsible for what happens under your account. Tell us if you think someone else has access to it.

BeeLucy is a log, not medical advice

BeeLucy records what you tell it and adds it up. It is not a medical device, it does not monitor your baby, and it cannot detect that anything is wrong. Nothing in the app — including totals, intervals, and the time since the last entry — is medical advice or a substitute for it. If you have any concern about your baby’s health, feeding, or sleep, contact a qualified healthcare professional; if it is urgent, contact emergency services. Never delay getting help because of something you did or did not see in the app.

Totals and durations are calculated from the times you enter, so they are exactly as accurate as those times. We do not warrant that any figure the app shows is clinically meaningful.

Sharing a record

An invite code lets whoever enters it ask to join a baby record, and once the owner approves them they have full access: the entire log including entries made before they joined, every activity, and the display names of the other caregivers. Share it only with people you intend to give that access to, and approve only requests you recognise. If someone you did not mean to let in gets through, the owner can remove that caregiver from Baby details.

Each record has one owner — whoever created it. The owner can hand ownership to another caregiver, remove caregivers, or delete the record. Deleting a record deletes its entire history for everyone on it, at once and permanently. Please be sure.

Only log information about a child you are responsible for, or one whose parent or guardian has asked you to.

Sleep sounds

The sleep sounds are white, pink, and brown noise generated on your device, plus a set of recordings shipped inside the app. All of them play through your phone’s speaker at a deliberately low level. Sound machines can reach volumes that matter for an infant’s hearing over long periods: keep the volume low, place the phone well away from the cot, never in or on it, and do not run it loudly all night. A sleep timer is there so it does not have to run all night at all. How you use it is your responsibility.

It keeps playing while your phone is locked, which is what it is for, and stops when you tell it to — from the app, the lock-screen controls, or the notification on Android — or on its own when the sleep timer you set runs out. Starting and stopping are faded rather than abrupt, so stopping takes a few seconds to fall silent. It will use battery while it runs.

What you write stays yours

Your entries, activities, notes, and names remain yours. You give us only the permission we need to run the service: to store your content, sync it, and show it to the other caregivers on the record. That permission exists for no other purpose, and it ends when the content is deleted.

Premium

BeeLucy is free to use, and some features are part of BeeLucy Premium, which is paid. The app marks which features those are and shows the price, in your currency and including tax, before you confirm anything.

Who it covers. Premium belongs to the account that bought it, and covers every caregiver on the baby record that account is on, on any of their devices. If the buyer leaves that record or deletes their account, Premium leaves with them, and the other caregivers keep the free app and everything in it.

How you pay. You buy Premium through the app store on your phone, which takes the payment. The store’s own terms govern payment methods, billing, and refunds, and a refund is requested from the store — ask us if it cannot help.

Subscriptions. A subscription renews automatically at the end of each period, at the price then in force, until you cancel it. You can cancel at any time before the renewal date in the store’s subscription settings — on Android, Google Play → Payments & subscriptions → Subscriptions — and Premium then lasts until the end of the period you have paid for. Removing the app or deleting your BeeLucy account does not cancel a subscription.

Price changes. If the price of a subscription rises, the store tells you before it applies and, where its rules or the law require, asks you to agree. You can cancel before the new price takes effect.

One-time purchases. A one-time (“lifetime”) purchase unlocks Premium with no renewals for as long as BeeLucy is offered — the lifetime of the service, not of a particular phone. If we ever discontinue the service, the notice described below applies.

Changing phones. Sign in to the same BeeLucy account and use Restore purchases; Premium is tied to your account and the store account you bought it with, not to the device.

Changes to Premium. What Premium includes may change as the app develops. We will not take away something that a period you have already paid for, or a one-time purchase, substantially relies on without telling you first; if a change leaves you significantly worse off, you can cancel, and where the law entitles you to a refund you will get one.

Nothing in this section limits your rights under consumer law, including any right to withdraw from the purchase or to a remedy if Premium does not work as described.

Using it fairly

Do not try to reach data that is not yours, work around the app to talk to our systems directly, unlock Premium without paying for it, overload the service, or use it to store anything unlawful. Do not resell it or pass it off as your own. We may suspend or close an account that does these things.

Availability and changes

BeeLucy is provided as it is. We do not promise it will be available without interruption or free of faults, and it depends on services we do not control — your phone’s operating system, its app store, our hosting provider, and the push services. Features may change or be removed as the app develops, and the app can update itself over the air.

If we ever discontinue the service, we will give reasonable notice in the app so you can get your data out first.

BeeLucy is not a backup service. Keep anything you would be upset to lose somewhere else as well.

Our liability

Nothing here limits liability that cannot be limited by law — including death or personal injury caused by negligence, fraud, and your mandatory rights as a consumer under Lithuanian and EU law. Those rights stand whatever this document says.

Beyond that, and as far as the law allows: we are not liable for indirect or consequential loss, for lost data where the loss is outside our control, or for any decision you take about your baby’s health in reliance on the app rather than on professional advice.

Ending it

You can stop at any time: delete your account in Settings → Preferences → Delete account, or simply remove the app — and if you have a Premium subscription, cancel it in the store too, because neither of those does. We may suspend or end your access if you break these terms seriously or repeatedly, and we will say why unless the law stops us.

Changes to these terms

We may update these terms as the app changes. If a change matters to you we will tell you in the app before it takes effect. Continuing to use BeeLucy after that means you accept the new version; if you do not, delete your account.

Law and disputes

These terms are governed by the law of Lithuania. If you are a consumer, you keep the protection of the mandatory law of the country you live in, and you may bring proceedings there.

Please email hello@beelucy.com first — most things are a misunderstanding and are fixed in a message or two. If that fails, EU consumers can use the European Commission’s online dispute resolution platform at ec.europa.eu/consumers/odr, or contact the State Consumer Rights Protection Authority in Lithuania.